Essential Information

Airport Flow Information

Internet Connection
Your room is equipped with broadband internet connection. Full connectivity instructions are provided below.

Connect to the Internet via Wi-Fi
To Connect
Ensure Wi-Fi adapter is enabled.
Connect to Guest Network.
Open web browser and accept Terms & Conditions
Enter your Last Name and Room number
Click “Connect”.”

To Disconnect:
Simply turnoff your computer or disable your Wireless Network adaptor

Connect to the Internet via Cable
To Connect

Connect Ethernet cable to your laptop.
Open web browser and accept Terms & Conditions
Enter your Last Name and Room number
Click “Connect”.”

To Disconnect:
Simply turn off your computer or detach the Network Cable

Laundry / Dry Cleaning / Valet Service
Same day dry cleaning and laundry services are available. Items received before 09:00 will be returned to you the same day by 18:00. For your convenience, we also have an express service. Laundry bags and request forms are located either in your wardrobe. Should you wish to have your laundry collected please press (0) NEIGHBORHOOD HOST button on your telephone.

Lost and Found
Please press NEIGHBORHOOD HOST button on your telephone

Mini Bar
Your mini bar available on request. Should you require this to be replenished, please press (0) NEIGHBORHOOD HOST button on your telephone.

Qiblat
The direction of “Makkah Qiblat” is located on the ceiling of your room. For prayer timings please contact NEIGHBORHOOD HOST by pressing the (0) NEIGHBORHOOD HOST button on your telephone

Prayer Mats/ Holy Quran
Prayer mats and copies of the Holy Quran may be requested by pressing (0) NEIGHBORHOOD HOST button on your telephone and we will deliver to your room, subject to availability.

STAYING IN TOUCH
To Place a call
Dial “9” for an outside line
Dial “9” followed by “00” for international calls

For assistance with area or country codes or telephone tariffs, please refer to the following pages (provided link for telephone charges)
There is a charge for contacting directory inquiries in Indonesia. Directory inquiries may be contacted by pressing (0) NEIGHBORHOOD HOST button on your telephone

Telephone Charges
Telephone charges will be based on destination and length of conversation

Message Service
All guest room telephone devices are equipped with a voice mail facility

Alternatively, our team will take messages in your absence. These will be delivered to your room.

Should you have messages, a red flashing button will appear on your telephone. To retrieve your messages, please press the “message” button and follow the instructions provided.

Postal Service
Please contact our NEIGHBORHOOD HOST should you require postage stamps. Alternatively you may press the (0) NEIGHBORHOOD HOST button on your telephone

Swimming Pool
Pool opening hours: 07:00 – 19:00 daily
Located on the lower ground level the pool has maximum depth of 1.2 meters
Towels are available from the pool counter, please do not take your bedroom towels to the swimming pool
Appropriate swimwear should be worn and please respect the local culture
Topless sunbathing is NOT permitted
Children under the age of 16 yrs. must be accompanied by an adult